Interactive demonstration
Sample project: WhatsApp ordering and delivery workflow
This demonstration shows how a customer order can move from WhatsApp into an order dashboard, then through packing and delivery. Explore the customer flow and the team’s view below.
Demo Kitchen
Business account · online
Send "Hi" to start ordering as a customer would.
Behind the scenes
What the automation does
Every step below happens automatically. No staff needed to answer, take the order or send updates.
- Start the chat to see live actions appear here.
Recorded workflow walkthrough
E-commerce ordering and fulfilment
A recorded walkthrough of the WhatsApp ordering and web app fulfilment flow. View the customer enquiry, product information, order confirmation and team handoff.
This video is separate from the interactive sample above. No live WhatsApp account is connected to this page.
How the order process works
- 1
Customer messages on WhatsApp
A new enquiry arrives on the business WhatsApp number.
- 2
AI introduces products
The assistant shares the menu or catalogue, prices and details.
- 3
AI takes the order
Items, quantities, name and address are collected in the chat.
- 4
Order created in the web app
The AI creates the order automatically, with no manual typing.
- 5
Packing team & admin notified
Both get an instant alert with the full order details.
- 6
Packed & handed to delivery
Once packed, the order is assigned to a driver or courier team.
- 7
Delivered & fulfilled
Fulfilment is shown live in the admin panel, and the customer gets updates.
Want this on your business WhatsApp number?
Orders flow straight into a delivery dashboard where your team assigns drivers and customers get updates automatically.
Let's set it up